Frequently asked questions

What does the price include?

Rates include all services mentioned in the “Inclusions” section of each tour: round-trip transportation, professional tour guide, entrance tickets to the attractions, accommodation (multi-day tours) and other services mentioned as included. There are no hidden costs!

What is the age range for ticket prices?

The following age ranges will be considered for the price of tickets.

- children 4 - 7 years

- student 8 - 25 years (must present student/pupil ID)

- adult 26 - 64 years

- senior 65+ years

How does the Pick-up service work?

Free pick-up is offered for selected hotels and convenient meeting point within 10-minute walk for other hotels. You must present yourself at the hour and meeting point indicated, if you are late more than 15 minutes, the booking will be canceled. Drop-off may depend on traffic restrictions. The drop-off can be made near the hotel, within walking distance.

Important: Pick-up is provided for bookings registered until 4 p.m. prior to the departure date. For bookings made later than this time, free pick-up is subject to availability.

Are there any restrictions on clothing during the tours?

Some attractions, like places of worship – churches, cathedrals, monasteries, require “proper clothing” covering the knees and shoulders.

Can I take photos during the tour?

Surely! But keep in mind some museums have an extra tax for photos and videos, that is not included. Ask your guide for more details.